*CONDENSED AUDIT REPORT* HOTEL NAME - April, 2025

RESORTSMAGAZINE LQA RESTAURANT SERVICES AUDIT THURSDAY 24th April 2025 94.87 % (37.0/39.0) S UMMA R Y The restaurant service audit achieved an overall score of 94.87%. Welcoming and seating scored 50% due to limited space near the entrance and delayed guest seating. Restaurant service received a perfect score of 100%, reflecting efficient, attentive, and personalized service. Employee standards also scored 100%, with staff displaying professionalism, clear communication, and proactive guest engagement. Section Actual Target % WELCOMING AND SEATING THE GUEST 2.0 4.0 50.0 RESTAURANT SERVICE 23.0 23.0 100.0 EMPLOYEE STANDARDS 12.0 12.0 100.0 S C O R E B Y S E C T I O N WELCOMING AND SEATING THE GUEST (2/4) 50.0 % Q# QUESTION SCORE RESPONSE PREVIOUS Was the telephone answered within 3 rings or 10 seconds? 1 N/A Was the caller / guest greeted appropriately? 2 N/A Page 1 of 4 Ref:6890915 : 25,April 2025 20:24:03 CEST