*CONDENSED AUDIT REPORT* HOTEL NAME - April, 2025

24 APR 25 COFFEE SHOPS & CAFES MYSTERY SHOPPER CHECKLIST RESORTS MAGAZINE Were soap dispensers clean and stocked? 41. YES Were trash cans lined, cleaned and emptied? 42. YES Were toilets and urinals clean and working correctly? 43. YES Was the area free from any odours? 44. YES Staff, Appearance, Awareness Q# QUESTION RESPONSE Were the staff dressed appropriately? 45. YES Were the staff friendly? 46. YES Were the staff attentive? 47. YES Were the staff knowledgeable about the menu? 48. YES Additional comments 49. Auditor (Ovidio Guaita) D E C L A R A T I O N AUDITOR'S LOCATION Page 3 of 3 Ref:6891314 : 25,April 2025 20:58:45 CEST