*CONDENSED AUDIT REPORT* HOTEL NAME - April, 2025

The evening turndown service added further value, performed discreetly, punctually, and with great attention to detail, including the arrangement of linens, informational material, and amenities. Dining Experience The gastronomic experience unfolded across the property’s two main restaurants, offering the highest quality in every aspect. At xxxxxxxx restaurant, table service was personalized and professional, with staff able to promptly respond to every request. A sole note: the welcome at the entrance suffered from limited space and some discomfort perceived while waiting for a table. At xxxxxxxxxxxxxx restaurant, the experience was simply perfect: from guest arrival management to the presentation of the dishes, everything conveyed a seamless and natural sense of excellence. The hotel’s bar also upheld high standards: courteous staff, clean environments, and prompt service, with a slight inconsistency noted in cocktail decorations at different moments throughout the evening. Outdoor Area Maintenance The landscape surrounding the hotel appeared exceptionally well cared for. Green areas, gardens, and flowerbeds conveyed an image of order, freshness, and botanical health, with only one minor observation regarding the slightly uneven height of the grass in some parts of the lawn. Conclusion The Hotel has proven to be an outstanding establishment, capable of delivering a guest experience of the highest level in every aspect. The quality of services provided, the professionalism and attitude of the staff, and the cleanliness and care of the environments meet the highest international luxury hospitality standards. The minor issues identified are specific, isolated, and easily addressable, presenting concrete opportunities to further refine the experience and strengthen the hotel’s position among elite global destinations.