*CONDENSED AUDIT REPORT* HOTEL NAME - April, 2025

04 ARRIVAL RESORTSMAGAZINE 25 APR 25 Orientation to the guest room is discreet, helpful and appropriate to the location, including only facilities or services that might otherwise be overlooked or are unique 30 N/A If guest room is not ready beyond hotel's check-in time, staff makes thoughtful suggestions to ensure the guest's comfort while they wait, and an estimated wait time ismade known and honored within 15minutes 31 N/A Did the arrival process, staff or level of thoughtfulness stand out in any way? (1/1) 32 YES The service is handled without excessive delays or interruptions (1/1) 33 YES Location Map Auditor (Ovidio Guaita) D E C L A R A T I O N Page 3 of 3 Ref:6888785 : 25,April 2025 16:10:31 CEST