*CONDENSED AUDIT REPORT* HOTEL NAME - April, 2025

03 VALET PARKING RESORTSMAGAZINE 24 APR 25 ACCESS (3/3) 100.0 % Q# QUESTION SCORE RESPONSE PREVIOUS Is there access control for vehicles entering and exiting the car park? (1/1) 30 YES Is the car park used as a thoroughfare by the public? (1/1) 31 NO Are designated pedestrian pathways designed within the car park? 32 N/A Are pedestrian access ways well within the car park and clearly marked? 33 N/A Is landscapingmaintained to ensure safety and security? (1/1) 34 YES VALET SERVICES (4/5) 80.0 % Q# QUESTION SCORE RESPONSE PREVIOUS Protocol in place to pre inspect vehicles before parking Observations after inspections are documented on the ticket? (0/1) 35 NO Do the cameras installed provide a good pan of the entire area? 36 N/A Is offsite surveillance is used tomonitor cameras? 37 N/A Are standard operating procedures in place to address when vehicle damage is observed? 38 N/A Are special protocols in place to address oversized vehicles or those with dual back tyres? 39 N/A Are vehicle keys for valet parked services stored in secured or lockable areas? (1/1) 40 YES Are drivers dressed in the prescribed uniform? (1/1) 41 YES Have all drivers been adequately trained to deal / interact with the visitors? (1/1) 42 YES On April 23rd, upon arrival between 5 and 6 PM, we were welcomed by the younger Indian valet. Apart fromsome difficulty with Italian, everything was fine —we switched to English. He was thorough, very respectful, kind, and helpful. It felt like hemay have recently started this job and still needs a bit of practice, but his overall approach seems entirely appropriate. Do drivers greet the guests cordially during vehicle handover? (1/1) 43 YES On April 24th, at 3:30 PM, after check-out, the valet brought the car to the front of the hotel with the luggage already loaded. He correctly invited us to check the trunk to ensure our bags were there and handed over the car key. In our opinion, he lingered a bit too long, seemingly waiting for a tip. It was the older Indian valet, but we didn’t notice (perhaps our fault) his name on the jacket. The younger one, upon arrival, did not behave this way. Location Map Auditor (Ovidio Guaita) D E C L A R A T I O N Page 4 of 4 Ref:6887313 : 25,April 2025 17:59:35 CEST

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